Posted by kankakeegazette.com staff Jun 17, 2012
The Illinois Commerce Commission Consumer Services Division provides educational information on utility issues, resolves customer/utility disputes and develops rules on utility service and consumer protection.
You can talk with a representative by calling toll-free 1-800-524-0795. Or complete the online form.
Although ICC does not have regulatory power over private energy suppliers, they will work with you and a private energy supplier to settle disputes.